Governing by Network or Value Stream Management

Governing by Network: The New Shape of the Public Sector

Author: Stephen Goldsmith

"A fundamental, but mostly hidden, transformation is happening in the way public services are being delivered, and in the way local and national governments fulfill their policy goals. Government executives are redefining their core responsibilities away from managing workers and providing services directly to orchestrating networks of public, private, and nonprofit organizations to deliver the services that government once did itself. Authors Stephen Goldsmith and William D. Eggers call this new model "governing by network" and maintain that the new approach is a dramatically different type of endeavor than simply managing divisions of employees." Governing by Network examines for the first time how managers on both sides of the aisle, public and private, are coping with the changes. Drawing from dozens of case studies, as well as established best practices, the authors tell us what works and what doesn't. Here is a clear roadmap for actually governing the networked st ate for elected officials, business executives, and the broader public.

Table of Contents:

Foreword by Donald F. Kettl

Value Stream Management: Eight Steps to Planning, Mapping and Sustaining Lean Improvements

Author: Don Tapping

Value stream management simplifies planning for lean implementation. It links the metrics and reporting required by management with the tools needed on the manufacturing floor. In this volume, the authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable lean implementation process. The central feature of this work is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document. The book is packaged with a CD containing a lean assessment tool and a storyboard template, as well as charts, forms, and worksheets.

Table of Contents:

	Overview: Value Stream Management	1
	Introduction: The Value Stream Management Process	5
Step 1	Commit to Lean	11
Step 2	Choose the Value Stream	25
Step 3	Learn about Lean	35
Step 4	Map the Current State	75
Step 5	Identify Lean Metrics	93
Step 6	Map the Future State	105
Step 7	Create Kai zen Plans	135
Step 8	Implement Kaizen Plans	145
	Glossary	149
	References	153
	Index	159